Companies will work together to help video service operators reduce OpEx, maximise customer satisfaction, minimise churn
Bridge Technologies has named Commedia Solutions as a business partner for India, where it will provide customers with Bridge’s extensive range of solutions for managing, troubleshooting and optimising network performance. India has the largest PayTV market in the world by subscriber numbers, with all urban and suburban areas now using digitally addressable set-top boxes.
Commedia specialises in developing, integrating and operating high performance media and broadcast infrastructure for broadcasters and service providers. The company constantly focuses on meeting and exceeding customer expectations; on value creation; and on providing innovative solutions that can lead to competitive advantage for its customers.
“With some cable and satellite operators offering up to 500 services, and distribution networks covering huge geographic areas, quality control is a formidable task,” said James Chance, Regional Manager, APAC for Bridge Technologies. “While some operators have invested heavily in quality monitoring solutions, many operators have not been able to implement solutions, primarily due to their operational complexity, but also because of cost.”
“Many quality control operations are still manual processes, with engineers reactively installing test and measurement equipment on an ad hoc basis,” continued Chance. “Our partnership with Commedia will enable those companies to cost-effectively automate their monitoring procedures and enable them to significantly improve subscriber Quality of Experience. We very much look forward to supporting Commedia’s future success.”
“As a market leading developer of monitoring solutions and with 12 years’ experience, Bridge Technologies offers Indian video service operators a wide range of products with comprehensive features and functionality. VSOs can trust that Bridge Technologies systems will enable them to raise their operations to the next level of professionalism, and deliver their subscribers the best quality of experience,” concluded Chance.
“The development of the Indian market is at a level that interruptions in service, and the delays in rectifying service interruptions, are not acceptable to increasingly sophisticated consumers, who now have competing operators to choose from,” said C.S. Raghava Rao, Founder and MD of Commedia. “On the other hand, senior management and investors in cable and satellite service providers are demanding more intelligence about their subscribers’ Quality of Experience, because they know that will drive competitive advantage. Our partnership with Bridge Technologies will help us to help them achieve the success they seek.”
The Bridge Technologies family of media monitoring and analysis solutions ranges from advanced network core monitoring systems for national and international networks to edge-specific and even customer premises applications, delivering comprehensive alarming and display capabilities. Bridge Technologies products are designed to reduce OpEx by providing the confidence monitoring that eliminates unnecessary truck rolls to problem sites, and minimise churn by improving customer satisfaction. The company’s extensive range of probes are telco-grade embedded devices that support monitoring of digital media including IPTV, OTT, cable, satellite and terrestrial signals.
At Broadcast India Commedia will be on booth B.218.
About Commedia Solutions
Commedia Solutions Pvt Ltd, headquartered in Mumbai, provides solutions and services across the Indian subcontinent and in the emerging markets for broadcast channels, teleport operators, telecom carriers and enterprise segment. The company specializes in providing end-to-end solutions in wireless, wireline and media domain, including design, installation, operation, and maintenance. We have successfully taken innovative wireless, wireline and broadcast solutions to the market and have meticulously implemented 300+ projects across 12 countries. We have established a robust global delivery model with ten support centres in India and thirty across the globe.
Learn more – www.commediaindia.com
About Bridge Technologies
Bridge Technologies creates advanced solutions for protecting service quality in the digital media and telecommunications industries. The company’s award-winning monitoring/analysis systems, intelligent switchers and virtual environments help deliver over 20,000 channels to more than 900 million subscribers in 94 countries. From head-end satellite ingress to microanalytics in the home network, Bridge Technologies offers patented innovation and true end-to-end transparency. A privately held company headquartered in Oslo, Norway, Bridge Technologies has worldwide sales and marketing operations through a global business partner network.
Tel: +31 71 523 82 10
Email: [email protected]